Patient Satisfaction With Telehealth in Rural Settings: A Systematic Review
International Journal of Telerehabilitation
Harkey, L. C., Jung, S. M., et al. (2020).
International Journal of Telerehabilitation, 12(2), 53-64.
This systematic review investigates the impact of occupational therapy, physical therapy, and/or speech-language intervention telehealth services on patient satisfaction in clients living in rural areas.
Not stated
2009-2019
Peer-reviewed, empirical studies
4
<div>Findings reported high client satisfaction with telehealth services—mainly utilizing videoconferencing—across allied health services, including speech-language services. Therefore, results indicated that telehealth services could be a viable service delivery model in rural settings. Although most participants in the included studies reported high satisfaction, a few participants expressed dissatisfaction due to poor technological quality or other program difficulties.</div>
