This session will explore the Calgary-Cambridge Guides and the Four Habits framework to support audiologists in applying person-centered care and communication skills through the different phases of an audiology appointment. The session will discuss active reflection activities, person-centered principles, and practical ways to enhance hearing care.

This course is a recorded session from the 2020 Audiology Online Conference “Evolving Clinical Practice: Present and Future Considerations.”

Learning Outcomes
You will be able to:

• review and define the key components of person-centered communication in hearing care and rehabilitation
• apply the Calgary-Cambridge Guides and the Four Habits framework to facilitate a person-centered interaction
• utilize key communication skills that are fundamental in any hearing care or rehabilitation scenario

What is Included?

You'll get online access to all the course content, including the full video, handouts, and references so you can access it from anywhere!

Assessment Type

Self-assessment—Think about what you learned and report on the Completion Form how you will use your new knowledge.

Related Courses

View all courses from the 2020 Audiology Online Conference, "Evolving Clinical Practice: Present and Future Considerations."