CE Courses / Service Delivery and Practice Management

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Addressing the Social Needs of People With Communication Disorders
Format(s): Journal (Online)
A communication disorder can have a profound impact on many aspects of a person’s life, including school, work, leisure, and social relationships. Sudden changes, such as those that occur after stroke or other illness, as well as more gradual difficulties, such as those associated with age-related hearing loss, can negatively affect interactions with other people and engagement in daily activities. This journal self-study explores how social networks and feelings of isolation or loneliness may change when a person experiences communication difficulties. It also looks at how well SLPs and audiologists recognize and address the social and emotional needs of their patients during treatment. Clinicians working with older adults with speech, language, and hearing disorders will come away with a better understanding of the impact of social and familial support on patient success and how to better address these needs when planning treatment.
Models of Success in Audiology Practice: Using Assistants to Grow Your Business
Format(s): On Demand Webinar
With competition increasing exponentially, it is becoming increasingly difficult to maintain profitability while meeting patient needs in an audiology practice. Audiology assistants can be part of the solution. This webinar identifies common practice challenges and how to overcome them using assistants. The presenter discusses ways to use assistants to improve profitability as well as patient retention and satisfaction.
Audiology Practice: Turning Challenges Into Opportunities
Format(s): On Demand Webinar
This webinar will examine the realities of hearing health care today and identify strategies audiologists can use to address the challenges of present-day and future practice. The course will scrutinize the issues raised by government and consumer organizations and evaluate how they represent and impact the realities of audiology practice. The program will look at the latest MarkeTrak (MT9) survey results and explore how the data reveal patients’ expressed experiences with their current hearing technology and providers as well as how the data can drive changes to how audiologists define their practice. The webinar also will explore recent research into the associations between hearing health and other conditions such as cognitive decline, depression, falls, and diabetes, and the valuable opportunities these findings present for audiologists to fundamentally and effectively redefine the nature of the patient-provider relationship. Lastly, the webinar will conclude with an evidence-based list of the “top 10” best practice strategies that audiologists can put into place right away to redefine their practice and successfully face future challenges.
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The Many Gray Areas of Ethical Decision Making
Format(s): On Demand Webinar
Defining what is ethical is not always clear cut and readily obvious; rather, most situations are multifaceted and involve many layers of ethical decision making in order to achieve the best possible result. This webinar utilizes scenarios to illustrate the ethical decision-making process as it relates to professional practice and the recently revised ASHA Code of Ethics (2016), effective March 1, 2016. Scenarios illustrate specific violations of the Code of Ethics, and the presenters discuss the most appropriate manner of resolution – and any potential sanctions – for each violation.
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Counseling Skills for Professionals in Communication Disorders
Format(s): On Demand Webinar
SLPs and audiologists are trained to help people improve their communication abilities and functioning in daily life, and in doing this, they often need to address people's emotional well-being too. This webinar provides clinicians with basic information about counseling people of all ages who experience communication disorders, as well as their families, drawing on standard practice in counseling psychology. The session will introduce what counseling is and how counseling procedures relate to overall therapy for people with communication disorders. Participants will learn several specific counseling strategies to help them understand the client's (or family member's) perspective, provide helpful responses to clients' statements of emotion, and support clients in taking responsibility for changes in treatment. Other topics include: the nature of the emotional reactions clients may experience, how to further develop your counseling skills, and, in particular, which aspects of the counseling process are within the SLP's and audiologist's scope of practice and which situations should be referred to other professionals.
Evidence-Based Practice Tools for Practicing Clinicians
Format(s): On Demand Webinar
What does evidence-based practice (EBP) mean to a speech-language pathologist or audiologist? This webinar, provided by ASHA’s National Center for Evidence-Based Practice in Communication Disorders (N-CEP), will guide the clinician in the first steps of implementing evidence-based practice into the clinical decision-making process. The course will review the definition and components of EBP, describe the steps of the EBP process, and provide timesaving tools and clinical scenarios to help integrate evidence into a clinician’s clinical practice.

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