This SIG 11 Perspectives course presents two unique articles related to enhancing relationships in supervisory and work settings. The first article highlights specific skills sets required for clinical providers and describes primary performance indicators (PPIs) that are critical to building effective working relationships. In the second article, the authors detail the findings of a study on similarities and differences in work ethic among three generations of speech-language pathologists.

Learning Outcomes    
You will be able to:

• outline at least three direct applications for leadership and clinical management that will increase competence, improve productivity, enhance relationships with patients, and strengthen peer relationships
• describe the generational profile and work ethic profile for each of the three prominent generations of speech-language pathologists represented in today’s workforce

Articles in This Course

1. The Quadrad of Performance: A Leadership Tool for Professional Growth by Michael D. Page, published in SIG 11, Volume 5, Issue 6, December 17, 2020, https://doi.org/10.1044/2020_PERSP-20-00167 
2. Generational Differences in Work Ethic Among Speech-Language Pathologists by Helga M. McCullough and Trent Gaugler, published in SIG 11, Volume 6, Issue 2, April 28, 2021, https://doi.org/10.1044/2021_PERSP-20-00161  

Author Information

Disclosures:

• Michael D. Page is the owner of Michael D. Page Au.D., LLC, a consulting firm for health care, education, and business
• Helga M. McCullough and Trent Gaugler have no relevant financial or nonfinancial interests to disclose.  

Assessment Type

Self-assessment—Think about what you learned and report on the Completion Form how you will use your new knowledge.

To earn continuing education credit, you must complete the learning assessment by 11:59 p.m. ET on the end date below.

Program History and CE Information

Start date: September 23, 2021  
End date: September 23, 2026

This course is offered for 0.25 ASHA CEUs (Intermediate level, Related area).  
Subject code 7080 Supervision and Clinical Education   
Counts toward PD requirement for ASHA certification maintenance for Supervision. Read more about professional development requirements for certification maintenance.