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Communication breakdowns can cause poor health and health care outcomes. In almost every interaction, clinicians share information with patients, families, and care partners. Teach-back is an evidence-based health literacy intervention designed to improve communication, ensuring professionals explain information clearly and all stakeholders understand. Using teach-back is an effective way to increase patient engagement and improve overall care outcomes. This webinar will discuss the principles of teach-back and provide practical strategies you can use to enhance health literacy in your practice.

Learning Outcomes    
You will be able to:

• Explain goals of the teach-back method and its relationship to health literacy
• State essential teach-back elements and give examples
• Identify opportunities for continued learning about teach-back
• Plan your first step for implementing the teach-back method in a future interaction

Presenter Information

Nancy B. Swigert, MA, CCC-SLP, BCS-S, is president of Swigert & Associates. Before retiring from clinical practice, she was the director of Speech-Language Pathology and Respiratory Care at Baptist Health at their acute care facility in Lexington, KY. Prior to that, she had a private practice for 25 years. She has been a Board Certified Specialist in Swallowing and Swallowing Disorders for 20 years. She teaches and writes in the areas of pediatric and adult dysphagia. The 4th edition of The Source for Dysphagia (ProEd) was released in 2019 and the 3rd edition of The Source for Pediatric Feeding and Swallowing was released in the fall of 2022. She serves on the Medical Advisory Board for the National Foundation on Swallowing Disorders. She is a Volunteer Community Educator for the Alzheimer's Association. She chaired the ASHA Health Care Economics Committee for 6 years, ASHA’s Special Interest Group on Swallowing for 3 years, and the American Board of Swallowing and Swallowing Disorders for 3 years. She served as president of ASHA in 1998 and president of the American Speech-Language-Hearing Foundation in 2004-2005. She received her master’s degree from the University of Tennessee-Knoxville. She received the Honors of ASHA in 2015 and is a Life Member.

Disclosures:

• Financial compensation from ASHA for this presentation
• Royalties from Pro-Ed 
• Medical Advisory Board NFOSD
• Has previously presented on this topic

Assessment Type

Self-assessment—Think about what you learned and report on the Completion Form how you will use your new knowledge.

To earn continuing education credit, you must complete the learning assessment by 11:59 p.m. ET on the end date below.

Program History and CE Information

Live webinar date: January 15, 2026   
End date: January 17, 2031

This course is offered for 0.05 ASHA CEUs (Introductory level, Related area).